Mondello Park Terms and Conditions


Mondello Park Limited will herein be referred to as ‘the Company’. The term ‘Voucher’ refers to vouchers and gift certificates. Clarification on any of our terms and conditions may be sought by phoning our Customer Experience Team on 045-860200 or emailing hello@mondellpark.ie


General Mondello Park Limited Terms and Conditions

1. All participants of any Driving Experience should wear flat shoes or trainers and trousers.

2. As demand for Driving Experience days is always high, Driving Experience Voucher holders are advised to book into their desired date and time for the experience two months prior. This can be done online by visiting www.mondellopark.ie or by calling the Mondello Park Customer Experience Team: 045-860200

3. The Company reserves the right to cancel any course due to unforeseen circumstances including but not limited to adverse weather conditions. In such instances, Driving Experience Voucher holders are advised to contact the Mondello Park Customer Experience team to arrange an alternative date.

4. The Company will notify customers of any cancellation prior to their arrival at the venue, but this may not always be possible. Driving Experience holders are advised if they feel for any reason their Driving Experience may not go ahead, to phone the Mondello Park Out of Hours Customer Experience Team line: 087-9126084 on the morning of their Driving Experience to confirm that the course will run as planned.

5. The value of the voucher equates to the monetary value paid for it. It may be redeemed against any Driving Experience. In the event of a price increase for a specific Driving Experience, the customer may be required to pay the difference in price. In the event that the redeemed experience costs less than the original Driving Experience purchase price, the balance will remain on the Voucher until its expiry date. This excludes date- and time-limited special offers.

6. Failure to attend a pre-booked Driving Experience, without having provided at least 72 hours prior notice to the Company, renders the Voucher null and void.

7. The Company reserves the right to refuse a Voucher holder admittance to a Driving Experience if the Company deems the Voucher holder not fit to drive. Reasons may include but are not limited to suspicion the Voucher holder is under the influence of alcohol or drugs. No explanation from the Company is needed in such a case. The Driving Experience Voucher will become null and void and no refund will be provided.

8. The Company reserves the right to stop a Driving Experience Voucher holder’s experience at any time, if the Company deems the driving of the Voucher holder to be driving in such a way that may put themselves or others at risk.

9. Under any circumstances, Mondello Park Limited’s maximum liability to any course holder is the cost of the course.

10. There is no personal injury insurance for participants. Participants will be required to sign an indemnity and risk awareness document before being admitted to a course, and will be assumed to have made themselves fully aware of the contents of the indemnity and risk awareness prior to signing it.

11. Where the Driving Experience participant damages a vehicle, the Driving Experience is terminated at that point.

12. Where a Driving Experience duration is mentioned, this refers to the total time spent on introduction, briefing and driving, and not solely to the time spent driving the vehicles.

13. All drivers must be a minimum of 18 years of age or be in possession of a full, valid driving licence. For the Porsche, D.A.R.E or Motor Race Experience, participants must be capable of driving a manual gearbox car.

14. For the BMW Experience, all drivers must be a minimum of 18 years of age or be in possession of a full, valid driving licence.

15. For the Early Drive Programme and Drift Games Experiences, all drivers must be a minimum of 13 years of age.

16. Spectators are welcome and encouraged to support the driver on the day.

17. All Driving Experiences are subject to availability, which may be checked on www.mondellopark.ie

18. Due to size restrictions with our cars, please contact the Customer Experience Team prior to the purchase of a Driving Experience Voucher for someone who is of non-average height or build.

19. A mandatory accidental collision waiver of €30 is included in the following Driving Experiences: All Motor Race Experiences, All Supercar Experiences, All BMW Experience, all Drift Games Experiences and the DARE Experience. This ensures if a participant accidentally damages a vehicle during a course, they are not liable to pay the vehicle repair costs. There is no cash reduction or substitute for this waiver.

 

Motor Race Experience, D.A.R.E and Supercar Terms and Conditions


1. All participants of any Driving Experience should wear flat shoes or trainers and trousers.

2. As demand for Driving Experience days is always high, Driving Experience Voucher holders are advised to book into their desired date and time for the experience two months prior. This can be done online by visiting www.mondellopark.ie or by calling the Mondello Park Customer Experience Team on 087-9126084

3. The Company reserves the right to cancel any course due to unforeseen circumstances including but not limited to adverse weather conditions. In such instances, Driving Experience Voucher holders are advised to contact the Mondello Park Customer Experience team to arrange an alternative date.

4. The Company will notify customers of any cancellation prior to their arrival at the venue, but this may not always be possible. Driving Experience holders are advised if they feel for any reason their Driving Experience may not go ahead, to phone the Mondello Park Out of Hours Customer Experience Team line: 087-9126084 on the morning of their Driving Experience to confirm that the course will run as planned.

5. The value of the voucher equates to the monetary value paid for it. It may be redeemed against any Driving Experience. In the event of a price increase for a specific Driving Experience, the customer may be required to pay the difference in price. In the event that the redeemed experience costs less than the original Driving Experience purchase price, the balance will remain on the Voucher until its expiry date. This excludes date- and time-limited special offers.

6. Failure to attend a pre-booked Driving Experience, without having provided at least 72 hours prior notice to the Company, renders the Voucher null and void.

7. The Company reserves the right to refuse a Voucher holder admittance to a Driving Experience if the Company deems the Voucher holder not fit to drive. Reasons may include but are not limited to suspicion the Voucher holder is under the influence of alcohol or drugs. No explanation from the Company is needed in such a case. The Driving Experience Voucher will become null and void and no refund will be provided.

8. The Company reserves the right to stop a Driving Experience Voucher holder’s experience at any time, if the Company deems the driving of the Voucher holder to be driving in such a way that may put themselves or others at risk.

9. Under any circumstances, Mondello Park Limited’s maximum liability to any course holder is the cost of the course.

10. There is no personal injury insurance for participants. Participants will be required to sign an indemnity and risk awareness document before being admitted to a course, and will be assumed to have made themselves fully aware of the contents of the indemnity and risk awareness prior to signing it.

11. Where the Driving Experience participant damages a vehicle, the Driving Experience is terminated at that point.

12. Where a Driving Experience duration is mentioned, this refers to the total time spent on introduction, briefing and driving, and not solely to the time spent driving the vehicles.

13. All drivers must be a minimum of 18 years of age or be in possession of a full, valid driving licence. For the Porsche, D.A.R.E or Motor Race Experience, participants must be capable of driving a manual gearbox car.

14. Spectators are welcome and encouraged to support the driver on the day.

15. All Driving Experiences are subject to availability, which may be checked on www.mondellopark.ie

16. Due to size restrictions with our cars, please contact the Customer Experience Team prior to the purchase of a Driving Experience Voucher for someone who is of non-average height or build.

17. A mandatory accidental collision waiver of €30 is included in this Experience. This ensures if a participant accidentally damages a vehicle during a course, they are not liable to pay the vehicle repair costs. There is no cash reduction or substitute for this waiver.

 

BMW Terms and Conditions


1. Vouchers are valid for 60 months. All Vouchers are non-refundable and must be used by the expiry date printed on the course Voucher. Vouchers are only transferable by prior agreement with the Company.

2. All participants of any Driving Experience should wear flat shoes or trainers and trousers.

3. As demand for Driving Experience days is always high, Driving Experience Voucher holders are advised to book into their desired date and time for the experience two months prior. This can be done online by visiting www.mondellopark.ie or by calling the Mondello Park Customer Experience Team on 087-9126084

4. The Company reserves the right to cancel any course due to unforeseen circumstances including but not limited to adverse weather conditions. In such instances, Driving Experience Voucher holders are advised to contact the Mondello Park Customer Experience team to arrange an alternative date.

5. The Company will notify customers of any cancellation prior to their arrival at the venue, but this may not always be possible. Driving Experience holders are advised if they feel for any reason their Driving Experience may not go ahead, to phone the Mondello Park Out of Hours Customer Experience Team line: 087-9126084 on the morning of their Driving Experience to confirm that the course will run as planned.

6. The value of the voucher equates to the monetary value paid for it. It may be redeemed against any Driving Experience. In the event of a price increase for a specific Driving Experience, the customer may be required to pay the difference in price.

7. In the event that the redeemed experience costs less than the original Driving Experience purchase price, the balance will remain on the Voucher until its expiry date. This excludes date- and time-limited special offers.

8. Failure to attend a pre-booked Driving Experience, without having provided at least 72 hours prior notice to the Company, renders the Voucher null and void.

9. The Company reserves the right to refuse a Voucher holder admittance to a Driving Experience if the Company deems the Voucher holder not fit to drive. Reasons may include but are not limited to suspicion the Voucher holder is under the influence of alcohol or drugs. No explanation from the Company is needed in such a case. The Driving Experience Voucher will become null and void and no refund will be provided.

10. The Company reserves the right to stop a Driving Experience Voucher holder’s experience at any time, if the Company deems the driving of the Voucher holder to be driving in such a way that may put themselves or others at risk.

11. Under any circumstances, Mondello Park Limited’s maximum liability to any course holder is the cost of the course.

12. There is no personal injury insurance for participants. Participants will be required to sign an indemnity and risk awareness document before being admitted to a course, and will be assumed to have made themselves fully aware of the contents of the indemnity and risk awareness prior to signing it.

13. Where the Driving Experience participant damages a vehicle, the Driving Experience is terminated at that point.

14. Where a Driving Experience duration is mentioned, this refers to the total time spent on introduction, briefing and driving, and not solely to the time spent driving the vehicles.

15. All drivers must be a minimum of 18 years of age or be in possession of a full, valid driving licence. For the Porsche, D.A.R.E or Motor Race Experience, participants must be capable of driving a manual gearbox car.

16. For the BMW Experience, all drivers must be a minimum of 18 years of age or be in possession of a full, valid driving licence.

17. Spectators are welcome and encouraged to support the driver on the day.

18. All Driving Experiences are subject to availability, which may be checked on www.mondellopark.ie

19. Due to size restrictions with our cars, please contact the Customer Experience Team prior to the purchase of a Driving Experience Voucher for someone who is of non-average height or build.

20. A mandatory accidental collision waiver of €30 is included in this Experience. This ensures if a participant accidentally damages a vehicle during a course, they are not liable to pay the vehicle repair costs. There is no cash reduction or substitute for this waiver.

 

Early Drive Powered by MINI Terms and Conditions


1. Any driver under the age of 18 must have their parent or guardian sign a waiver available on on the day.

2. The parent or legal guardian is not required to accompany them for the duration of the course.

3. In the event the Company does not have a signed waiver for an attendee under the age of 18, the Driving Experience Voucher will become null and void and no refund will be provided.

Drift Games Terms and Conditions
1. Any driver under the age of 18 must have their parent or guardian sign the waiver available on the day.

2. Alternatively, they must have with them on the day the official Mondello Park waiver signed by their parent/guardian.

3. The parent or legal guardian is not required to accompany them for the duration of the course.

4. In the event the Company does not have a signed waiver for an attendee under the age of 18, the Driving Experience Voucher will become null and void and no refund will be provided.

5. A mandatory accidental collision waiver of €30 is included in this Experience. This ensures if a participant accidentally damages a vehicle during a course, they are not liable to pay the vehicle repair costs. There is no cash reduction or substitute for this waiver.

 

Mondello Park Limited Membership Terms and Conditions


1. The purchase of certain Driving Experience gift vouchers entitles the recipient to free Mondello Park membership for 12 months from the date of activation.

2. In order to claim membership, the customer must contact the Mondello Park Customer Experience Team within 8 weeks of purchase.

3. No cash substitute or price reduction is available.

4. Membership is not included with the following Vouchers: Virtual Race Academy, Early Drive Powered by MINI, monetary vouchers or Bike Track day gift vouchers.

5. This offer is effective from 1st December 2019.